Information about Blingol

Terms of use

Blingol Terms of Use & Community Guidelines


Community Guidelines

While we like to have fun at Blingol, we expect all users to act with common sense, and we ultimately created this site to be helpful, intelligent, responsible, supportive and respectful of others. Therefore, we’ve created a list of community guidelines that we encourage you to read the following guidelines which outline the rules and expectations. They’ll help you be successful in offering or receiving language services, earning extra income, forming new relationships and building a brand reputation.


  • ALL Services must be paid for with a credit, debit card or Paypal through Blingol Payment System. No cash, or equivalent payment are allowed other than  Blingol's payment system. If a Hirer or Service Provider infringe the law, both parties will be permanently banned from the community.
  • You must be over the age of 18 to use Blingol to offer or request a service.

  • A hirer must enter a valid credit or debit card prior to accepting a service application from a Service provider. When a service is completed the assigned Service provider will confirm the service price with the Hirer who will then close and approve the payment. After payment the Hirer and Service provider review each other.
  • Your account is your responsibility and cannot be sold or transferred.
  • All applications to join Blingol must be made with real and verifiable information. Blingol can perform background checks and vet service providers before accepting them on the platform.
  • Blingol will curate the platform to ensure all users gain the maximum benefit. Poor performance may result in suspension or banning.
  • Your verified account must represent the individual completing the service and all personal details must be current and valid. If your offer is accepted, you are legally responsible for the provision of the agreed services as part of the Service Contract. The service cannot be delegated or subcontracted.
  • A person may only have a single, active account on the platform and any duplicate accounts will be removed. Business accounts are separate to personal accounts. They can be set up by an Owner and one business account per business location can be created. The Owner can assign authority to hire on behalf of a business location to another user.
  • Service providers need to ensure that they have completed their profile before applying for services, including entering the Bank Account and/or PayPal account.
  • All Service providers must read the Service Ad including the requirements and House Rules before applying for a service. Penalties will apply if a Service provider applies for a job, is subsequently offered the job but has to cancel before completing the service.
  • All offers must be final and when an offer is accepted a Hirer is not obliged to pay any additional fees within the Blingol marketplace. 
  • Members should feel free to participate regardless of race, religion, gender, sexual orientation, appearance, or anything else that makes up a person. Not only is everyone welcome, we want everyone to feel comfortable and feel safe. Members found to be acting outside of our guidelines risk account removal.
  • Please do not post any personal information of other members or third parties unless you have express permission from them to do so.

  • Please do not spam.

  • Please do not use fake tags or deceptive links or try to mislead others about the things you post. Please do not use malware or other deceptive code when you post. Please do not phish. Please do not follow laBlingol amounts of members in bulk for the sole purpose of leading them to your profile.

  • Please do not infringe on other people’s copyrights and trademarks.

  • Please do not register a username that you are not going to use yourself. Please do not register a username to prevent someone else from using it. Usernames that have not been actively used for an extended period of time may be reclaimed.

  • Please do not post anything inappropriate about minors or not safe for work, including things that are violent, pornographic, or illegal in nature.

  • Please do not threaten people.

  • Hate speech or slurs, including malicious comments involving race, gender, sexual orientation, religious or political belief, age, or just about anything else, whether personal or general are not allowed.

  • There are many different public actions you can take on Blingol. These rules of conduct apply to all of them, as well as any events or conferences that we may have.

  • Any derogatory or hostile behave on the platform will result in banning, including the posting or commenting of vulgarities and insults.
  • No disclosure of private contact details or 3rd party links (e.g. Facebook, Instagram, personal websites) is permitted on the site other than what is viewable in a profile.
  • All users must treat each other with respect.
  • Failure to comply with the Community Guidelines will result in suspension or banning from the marketplace.


REFUNDS

  • The Hirer must approve before any funds are transferred. It is recommended that Hirers and Service providers to agree on the final service T&C's prior to the Service provider start the language service. 
  • All services displayed and contracted on our community represents an agreement between the Hirer and Service provider. Under no circumstances is Blingol responsible for any refunds. Blingol can be contacted to provide advice on how to resolve a dispute between a Service provider and Hirer.


CANCELLING 

  • If you need to cancel a service, make sure you do so using the we at least 78 hours before a service.


DELAYED SERVICES

  • If your service not going to be delivered at the time of  contracted, be sure to contact the Hirer immediately. Delivering late service without notifying us or the Hirer may negatively affect your rating and could result in suspension or banning.


DISCIPLINARY ACTIONS

  • Failure to follow the rules has consequences. We understand that emergencies will sometimes arise, but we must maintain certain non-negotiable guidelines for the benefit of the wider community.



If you feel that you have been mistreated by the hirer in any unethical or illegal way, if the work conditions are unsafe or you are being asked to perform anything dangerous, please contact Customer Service. Our email is info@blingol.com



Terms of Use

1. Introduction

1.1 Welcome to the Blingol platform (the 'Site'). We'll refer to our website and other services as our "Services", and Blingol will be addressed individually or collectively as "Blingol", "we", "us", or "our". Do read through the following Terms of Service carefully before using the Site or any of our Services. By browsing our Site, you'll be agreeing to our Terms. The Terms are here for you, so that you are aware of your legal rights when using our services.

1.2 This document and any documents referred to within it will collectively make up the 'Terms of Service'.

1.3 Our "Services" include (a) the site, (b) the services provided by the site, (c) all information, linked pages, features, data, text, images, photographs, graphics, music, sounds, video, messages, tags, content, programming, software, application services. Any new features added to or augmenting the Services are also subject to these Terms of Service. Content that is posted by Users using our Services will be "Your Content". Your Content includes your usernames, shop names, profile pictures, listing photos, listing description, reviews, comments, videos etc.

1.4 Our services include an online platform service that provides a place and opportunity for the sale of goods or services between the buyer ("Buyer") and the seller ("Seller"), collectively known as "Users" or "Parties". The actual contract for a sale is directly between the Buyer and the Seller. We are not a party to that contract or any other contract between Buyer and Seller. Parties to the transaction will be entirely responsible for the sales contract between them in accordance to the listing of goods, warranty of purchase and like. As such, We accept no obligations in connection to these contracts. However, if you have problems with your order, we may step in to help (refer to section 10). We do not pre-screen Users and any of Your Content. We cannot ensure that Users will actually complete a transaction.

1.5 We reserve the right to change, modify, suspend or discontinue all or any part of this Site or Services at any time. We may release certain Services or their features while they are still considered to be a beta version, which may not work correctly or in the same way as how the final version may work, and cannot be held liable in such instances. We may also impose limit on certain features or restrict your access to parts of, or the entire Site or Service at its sole discretion without notice or liability.

1.6 We reserve the right to refuse to provide you access to the Site or Service or to allow you to open an Account for any reason.

2. Privacy

2.1 We know your personal information is important to you, so it's important to us. Our Privacy policy details how your information is used when you use our Services. When using our Services or providing information on the site, you consent to Our collection, use, disclosure, and processing of Your Content and personal data as described in the Privacy Policy.

2.2 Users in possession of another User's personal data obtained through the use of the Services hereby agree that, they will (a) comply with all applicable personal data protection laws, (b) allow User (owner of personal data) the right to remove their collected data from User (receiver of personal data) from the database upon request.

3. Your Account

3.1 You'll need to create an account with Us to use some of our Services. Here are a few rules about accounts with Us:

3.1.1 You must be 18 or older to use our Service. Otherwise you may only use our Services under the supervision of a parent or legal guardian.

3.1.2 Be honest with us, and provide accurate information about yourself. It's not OK to use false information or impersonate another person or company through your account.

3.1.3 You are responsible for your account. You're solely responsible for any activity on your account. If you're sharing an account with other people, then the person's name on the account will be ultimately be responsible for all activity. If you're registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. Also, your accounts are not transferable.

3.1.4 As we've mentioned above, you're solely responsible for any activity on your account, so remember to keep your login and password secure.

4. Limited License

4.1 We grant you a limited and revocable license to access and use our Services, subject to our Terms of Service. All proprietary Content, trademarks, service marks, brand names, logos and other intellectual property displayed in the Site are the property of Blingol and where applicable, third parties proprietors identified in the Site. You agree not to copy, distribute, republish, mirror, frame or create derivative works without our prior written consent.

5. Your Content

5.1 Content that you post using our Services is your content. This includes usernames, shop names, profile pictures, listing photos, listing descriptions, reviews, comments, video, etc.

5.1.1 You are solely responsible for Your Content. You represent that you have all necessary rights to Your Content and you're not infringing or violating any third party's rights by posting it.

5.1.2 Posting Your Content through our Services, you grant us a license to use it. This license allows us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify reproduce, distribute, store and prepare derivative works of Your Content to promote the Services or our Site. We do not claim ownership to Your Content, but we have your permission to use it to help us function and grow.

5.1.3 If content that you own or have rights to has been posted to the Services without your permission and you want it removed, please contact us. If your Content infringes another person's intellectual property, we will remove it if we receive proper notice.

5.1.4 You agree to not post any content that is abusive, threatening, defamatory, obscene, vulgar or otherwise offensive or in violation of our Prohibited Items/Services section. You also agree not to post any content that is false, misleading or uses the Services in a manner that is fraudulent or deceptive.

6. Your Use of Our Services

6.1 We grant you a limited, non-exclusive, non-transferable and revocable license to use our Services. You agree that you will not violate any laws in connection without your use of the Services. This includes any local, state, federal and international laws that may apply to you.

6.2 You are responsible for paying all few that you owe to us You are also solely responsible for collection and/or paying any applicable taxes for any purchases or sales you make through our Services.

6.3 You agree not to attempt to obtain source code of the services. You agree to not interfere with or disrupt/harm our services.

6.4 Violations of this policy may result in a range of actions, including any or all of the following: listing deletion, account suspension or legal action; if necessary.

6.5 If you believe a User on our Site is violating these terms, please contact us.

7. Purchase and Payment

7.1 Currently we only support Credit Card payments. These payments are processed through third-party payment channels may vary depending on the jurisdiction you are in.

7.2 All sales on the platform are biding. The seller is obligated to complete the transaction with the buyer in a prompt manner unless an exceptional circumstance arises.

8. Commissions

Blingol Service fee: To help operate our platform, including services like 24/7 customer support, advertise costs and credit card processing, we charge a service fee when a booking is confirmed.

8.1 Commission and Payment processing feePayments in Blingol are processed by the payment gateway listed below. Blingol will charge a commission depending on the payment gateway. The payment gateway may also charge a fee for each payment, as described below.StripeFor Stripe payments, Blingol charges a commission of 20%. The minimum commission per transaction is $0.10.

Stripe's fees are included in this commission.PayPalFor PayPal payments, Blingol charges a commission of 20%. The minimum transaction fee per transaction is $0.10. PayPal's fees are not included in this commission, so in addition to Blingol commission, you will also pay PayPal's fees for each. PayPal's fee is between 2% and 5% of the total sales price, depending on your monthly sales volume and the country of residence of the buyer. In general, domestic purchases have lower fees than international ones, and higher monthly sales give you a discount on fees. You can see the exact fees by logging in to your PayPal account. After each purchase you will get a receipt displaying the exact fee.

8.2 The seller of any item/service will pay us a commission on the total transaction amount received by the seller (including taxes, if any and shipping costs for any of the transactions made on our Site.

8.3 Our commission will be deducted directly from your funds before the funds are settled into your account.

8.4 All third-party payment channels will charge you an additional fee for payment processing. This fee will be dependent on your location as well as your buyer's location. All payment processing fees will not be included in seller commission that we charge.

9. Seller's Responsibilities

9.1 Sellers will properly manage and ensure that relevant information such as the price and the details of items, inventory amount and will not post inaccurate or misleading information.

9.2 The pricing of items/services for sale are determined by the Seller at his/her own discretion. The price of an item and shipping charges will include the any additional charges such as sales tax, value-added tax, tariffs etc. Sellers will not charge Buyer such amounts additionally and separately.

9.3 Sellers are obligated to deliver items/services as described in a prompt manner, unless there is an exceptional circumstance. If there are any exceptional circumstance the seller is obliged to contact the Buyer to inform them of any delays or inability to complete the transaction.

9.4 Sellers will issue additional receipts, credit card slips or tax invoice s to Buyer on request.

10. Disputes with Other Users

10.1 If you find yourself in a dispute with another user of our Services or a third party, we encourage you to contact the other party and try to resolve the dispute amicably.

10.2 Should you be unable to resolve the dispute between you and another user, we may step in to help resolve the dispute. If you would like us to get involved, please contact us. We will help in good faith based on our policies. However, we will not make judgments regarding legal issues or claims.

10.3 Whether you are a Buyer or a Seller of an item/service, you must cooperate with us throughout the dispute resolution process. We ask that you provide all information relating to the dispute that we request for. Such requests will be directed to your designated email address. If we are unable to get a response from you we may close the investigation or determine that the investigation has been resolved in favour of the other party.

10.4 Disputes as a Buyer

10.4.1 You may raise two types of disputes, one where the 'item is not delivered' and the seller is not responding to any of your attempts to communicate. The second type of dispute is where the 'item is significantly not as described'.

10.4.2 You may pursue a report about a transaction or contact your card provider to pursue any chargeback options that may be available to you from your card provider. However, you may not pursue both options at the same time or seek double recovery in respect of the same transaction. If you raise a dispute with us and subsequently file a chargeback with your card provider, we will close your report.

10.4.3 If you have receives a refund/exchange from the seller, you may not report that transaction.

10.4.4 If the 'item is not delivered' we will ask the seller to provide proof of shipping and delivery that can be tracked online. If the seller fails to do so, we will resolve the dispute in you favour.

10.4.5 If the 'item is significantly not as described', and both parties cannot agree as to the difference between the item/service that was sold and what was described, we will make a fair decision based on all the information we hold about the item. We will exercise our decision-making authority based on numerous factors, which include the description of the item at the point of purchase, communications between you and the seller as well as any documentation provided. All decisions made by us are final.

10.5 Disputes as a Seller

10.5.1 As a seller, we encourage you to communicate actively with your buyer especially if there are any exceptional circumstances. We encourage you to be prompt in responding to your Buyers in order to avoid any unnecessary disputes.

10.5.2 For 'items that are not delivered' we will contact you to request for proof of shipping. The documentation must clearly show that you have shipped the item to the buyer's address as reflected on the sales receipt. The documentation must be able to be tracked online showing the date the item was sent and the official acceptance of the item by the shipping company and the status update that the item was delivered (buyer's acceptance). This is the only evidence that we will accept as proof of delivery. If proof of delivery cannot be provided then we may resolve the dispute in favour of the buyer.

10.5.3 For 'items not as described' disputes, we will be reviewing the item description and images that were provided at the time of purchase. If both parties cannot agree as to the difference between the item/service that was sold and what was described, we will make a fair decision based on all the information we hold about the item. We will exercise our decision-making authority based on numerous factors, which include the description of the item at the point of purchase, communications between you and the buyer as well as any documentation provided. All decisions made by us are final.

10.5.4 If the buyer attempts to pursue any chargeback options, we will close the dispute in order to prevent double recovery.

11. Disputes with Us

11.1 If you are upset with us, please let us know and hopefully we can resolve your issue. If we are unable to resolve the issue, these rules will govern any legal dispute involving our Services:

11.1.1 Governing Law. The Blingol's local laws govern the Terms of Service. The local laws are dependent on the location of incorporation. These laws will then apply no matter where in the world you live.

11.1.2 You agree that any dispute or claim arising from the Terms will be settled by arbitration where possible. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under the Terms will take place on an individual basis: class arbitrations and class actions are not permitted. Any decisions made by the arbitrator will be deemed final.

12. Changes to the Terms

12.1 We are constantly updating and improving the Service to try and find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviours and the way people use the Internet and our Service.

12.2 We may revise the Terms of Service but the most current version will always be at this link.

12.3 We will try, where possible and reasonable, to contact you to let you know about significant changes to any of the documents referred to in these Terms of Service. We may make contact through the system or via a separate email.

12.4 The current version of the Terms of Service contains the only terms that apply to our relationship with you. Older versions of the Terms of Service will no longer apply to our relationship and will be completely replaced by the current version.

13. Prohibited Items/ Services

Blingol is not a curated marketplace. However, for a variety of reasons we prohibit certain types of items from our marketplace. Some of these items present legal risks to our community.

It is the Seller's responsibility to ensure that their proposed item complies with all laws and is allowed to be listed for sale in accordance to local laws' of the marketplace's incorporation. For Seller's convenience we have provided a non-exhaustive guideline on prohibited and restricted items that are not allowed for sale. We will update this guideline from time to time where necessary.

If an item/service is found to be in violation of this policy, we may subject the Seller to a range of adverse actions, including listing deletion, account suspension, account termination and legal action

The following types of items are prohibited:

i. Alcohol

ii. Tobacco products, smokeable products, e-cigarettes and e-liquid

iii. Drugs and drug paraphernalia

iv. Medicine, medicinal instruments and items with objectionable medical claims. Listings are prohibited to make claims such as having a causal relationship between a substance and the prevention, cure or treatment of a disease or condition.

v. Live animals and insects

vi. Items made or derived from animals, including, but not limited to, endangered species and exotic animals

vii. Ivory or bones, including tusks, elk ivory, fossilised ivory and wooly mammoth ivory from ivory-producing animals.

viii. Human beings, human remains, body parts and items made from human remains, except for hair

ix. Hazardous materials which are flammable, explosive, corrosive, radioactive material, poisonous or otherwise dangerous

x. Items or listings that promote, support or seek to engage users in illegal activity

xi. Items or listings that promote, support or glorify hatred and seek to discriminate and/or demean on the basis of race, religion, gender, gender identity, disability or sexual orientation

xii. Items that infringe copyright laws including, but not limited to, unauthorised sales of eBooks

xiii. Counterfeit items

xiv. Unauthorised resale of tickets

xv. Stolen or Illegal goods

xvi. Illegal services not limited to prostitution

xvii. Pornography and adult material and services including, but not limited to, pornographic books, magazines, videos and pictures

xviii. Used undergarments and intimate items

xix. Recalled items or items that present unreasonable risk of harm

xx. Mislabeled goods

And any other items illegal or restricted in the jurisdiction of the Buyer and/or the Seller or which otherwise encourage illegal or restricted activities.

If you see a listing that violates our policies, please contact us.

14. Contact, feedback and complaints

If you need to contact us please click on contact us for our contact details. We value hearing from our users, and are always interested in learning about ways we can improve the Service. By providing your feedback you agree that you are giving up any rights you have in your feedback so that we may use and allow others to use it without any restriction and without any payment to you.

15. Rights of Content 

The users themselves retain the right to all text, pictures and other content that they create in the service. The users allow others to utilise the content in accordance with the nature of the service and furthermore allow the service provider to file information and data and make changes that are necessary for the service or the study, however other rights are not transferred from the users, unless specifically otherwise agreed. The responsibility of the content lies with the user, who has produced it to the service. The service provider has the right to remove any material when it deems it necessary.

16. The Removal of a User

The service provider has the right to remove any users from Blingol and terminate their right of use of the service without any specific reason and without being liable for compensation.

17. Disclaimer

No guarantees of the functioning of the Blingol service are given. The users are themselves responsible for their actions in the service and they should estimate the reliability of other users before dealing with them. The service provider can under no circumstances be liable for damage that is caused to the user. The user may not store any information or data in the service, and expect it to remain there.The jurisdiction that is applicable in this service and these terms of use is that of Finland, unless something else is required by binding law.


Any questions, please don't hesitate in contact us, our email is info@blingol.com